Responsible Gaming

Our Commitment to Responsible Gaming

At Create Hub Riverina, we're committed to promoting safe and responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to play pokies online, please do so responsibly and within your means.

Age Verification

Online pokies in Australia are only available to players who are 18 years of age or older. We take age verification seriously and comply with all Australian gambling regulations. If you are under 18, you must not access or use any pokies services on this website.

Parents and guardians: Please ensure appropriate monitoring of device usage to prevent underage access to gambling content.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following checklist and seek help if you recognise any of these warning signs:

• Chasing losses by gambling more money to try to recover what you've lost
• Spending more time and money on gambling than you intended
• Hiding or lying about your gambling activity from family and friends
• Gambling to escape stress, anxiety, depression, or other difficult emotions
• Neglecting work, study, family, or personal relationships due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling irritable or anxious when trying to reduce or stop gambling
• Unsuccessful attempts to control, cut back, or stop gambling
• Using gambling as the primary way to solve financial problems
• Experiencing a loss of control over your gambling behaviour

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools and Safeguards

To help you maintain control of your gambling, we encourage you to use the following tools:

• Deposit Limits: Set a maximum amount you can deposit into your account over a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose before you stop playing
• Reality Checks: Enable reminders during your gaming sessions to keep track of time and money spent
• Session Time Limits: Set a time limit for how long you will play in a single session
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services if you feel your gambling is becoming problematic

If your chosen operator supports these tools, please activate them to help maintain responsible gaming habits.

Support and Helpline Resources

If you or someone you know is struggling with problem gambling, confidential support is available. Please reach out to one of these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Provides online counselling, resources, and referrals for problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24 hours, 7 days a week)
  Crisis support and counselling available to all Australians
• Beyond Blue
  Phone: 1300 22 4636
  Support for depression, anxiety, and other mental health concerns related to gambling

International Support Services

• United Kingdom
  GamCare: www.gamcare.org.uk
  GamStop: www.gamstop.co.uk
• Canada
  Responsible Gambling Council: www.responsiblegambling.org
• United States
  National Council on Problem Gambling: www.ncpgambling.org

Take Action Today

If you suspect you may have a gambling problem, please seek help immediately. There is no shame in reaching out for support. Problem gambling is a treatable condition, and professional help is available and confidential.

Contact one of the organisations listed above to speak with a counsellor who can provide guidance tailored to your situation. Remember: gambling should always be fun and within your control.

Last updated: 2026. This information is provided in accordance with Australian gambling regulations and community standards.